Variatel
0180666555444
customer.service@variatel.de
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Facebook
Instagram
X-twitter
Youtube
English
Germany
English
Germany
Menu
About Us
Vision & Values
Careers
Become a Partner
Plans
VARIA Bundles
DataPLUS Bundles
Minute Rates
SIM
Our Prepaid-Service
eSIM
SIM Activation
Service
Top Up
Variatel Connect App
Number Porting
Change of Ownership
FAQ
Newsroom
Press Releases & Events
Newsletter
Media Center
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Joblisting
Position
Customer Service Representative (m/f/d)
Location
Stuttgart · Employment Type: Full-time · Department: Customer Service
You love helping people and are looking for a meaningful and dynamic role?
Then join our service team and support our customers in staying connected – with friendliness, efficiency, and competence.
Your Responsibilities
Be the first point of contact for our customers – by phone and email
Handle inquiries related to tariffs, SIM cards, top-ups, and technical issues
Quickly find solutions to problems and document them in our system
Work closely with colleagues in departments like IT and Sales
What You Bring
You enjoy customer interaction and communicate clearly and kindly
First experience in customer service or a call center is a plus – but not required
You work reliably, independently, and with a solution-oriented mindset
Excellent German communication skills (written and spoken); additional languages such as English, Turkish, Arabic, or Tamil are a plus
You’re not afraid of tech – SIM cards and CRM systems don’t scare you
What We Offer
A multicultural, friendly team
Thorough onboarding and space for personal development
Flexible working hours
Free employee mobile plan & attractive staff discounts
Regular team events and a real sense of togetherness